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I did not get the confirmation email.

Creation date: 4/30/2020 2:51 PM    Updated: 4/30/2020 3:15 PM    confirmation email created new account

If it has been more than five minutes since you created an account and you have yet to receive the confirmation email, start by checking your junk or spam folder.

  • If the email is not in your junk or spam folder, then your email settings may have blocked it or you typed in the wrong address. Submit a help ticket requesting that your account be confirmed and that we double check your email address is correct in our system.

  • If you do find the email but get an error or expiration message when you click on the confirmation link, submit a help ticket requesting that your account be confirmed.