The Teacher Learning Hub Help desk is open Monday - Friday from 8 a.m. - 5 p.m. with the exception of observed State holidays. Tickets submitted after those hours will promptly be answered on the next business day.

Log in, password, or account help
Renewal unit certificate
Help enrolling in a course
Stuck and cannot move on
Submitting an assignment
Other

Stuck and cannot move on

Next activity or section is restricted
Updated: Monday, March 1, 2021 continue move on restricted section stuck
Activity completion did not check off (Interactive Video or Course Presentation)
Updated: Monday, March 1, 2021 activity completion answered box not checking questions video
Evaluation is restricted
Updated: Monday, March 1, 2021 evaluation locked restricted
The Simulation is not working.
Updated: Monday, March 1, 2021 at-risk bullying cut off not loading simulation sound step in speak up will not load
Activity completion did not check off (URLs and Files)
Updated: Monday, March 1, 2021 activity completion completion box file not checking url