The Teacher Learning Hub Help desk is open Monday - Friday from 8 a.m. - 5 p.m. with the exception of observed State holidays. Tickets submitted after those hours will promptly be answered on the next business day.

Parts of the text or images are cut off.

This can happen if the system is having a hard time trying to resize the text, image, or video to match your screen size. Here are a couple of solutions to try:

  • First, collapse the Hub’s navigation drawer by clicking on the 3 lines (“pancake stack”) in the upper left corner.

  • If that doesn’t help, then you will need to zoom out. For Windows devices, hold down the Ctrl key and press the minus (-) key once. Repeat to keep zooming out. To zoom back in, hold down on the Ctrl key and press the plus (+) key. If you are on a Mac, use the Command () key instead of Ctrl.

If neither of those solutions help, please submit a help ticket. Let us know that you have tried both solutions without success and which activity you are seeing the error in.

Creation date: 7/22/2020 2:07 PM      Updated: 7/22/2020 2:20 PM